Prebook rate from search step

ETG API V3

Hotel search

🆕

The Sandbox environment is available exclusively to new partners who begin their integration in Q4 2025.

This call is available to only certified partners who don’t use the Retrieve hotelpage call in their flow.

https://api-sandbox.worldota.net/api/b2b/v3/serp/prebook/

ℹ️

This call is required if you don’t use the Prebook rate from hotelpage step call.
Request this call right after the SERP calls withing 6 hours.

The call checks if the requested rate is still available before it can be booked and improves the booking success rate:

When the original rate is not available, the system searches only for alternative rates of the same room type and board type (e.g., switching between refundable and non-refundable conditions within the price_increase_percent limit). The search does not extend to different room types or board types. If an alternative rate is found, new book_hash and match_hash values are returned.
In cases where the same rate cannot be found and a price increase is permitted via the price_increase_percent field. The call will attempt to find the same room and board type at an increased price, but not exceeding the allowed percentage. The value in the payment_options field may change.

ℹ️

The limitations:

The recommended call timeout is 60 seconds.
The minimum call timeout is 30 seconds.

Sandbox limitations

⚠️

Use all field values and API keys obtained from the sandbox environment only within the sandbox. Don’t mix them with test or production environments.

Response

hotels.rates. The maximum items’ number is 5.
Not supported fields:
- hotels.rates.payment_options.payment_types.cancellation_penalties.policies.commission_info.charge.amount_gross.
- hotels.rates.payment_options.payment_types.cancellation_penalties.policies.commission_info.charge.amount_commission.

Errors

Not supported errors:
- no_available_rates.
- unknown.

Request example

curl --user '<KEY_ID>:<API_KEY>' 'https://api-sandbox.worldota.net/api/b2b/v3/serp/prebook/' \
--header 'Content-Type: application/json' \
--data '{
  "hash": "sr-d27e97a3-249e-4e40-893f-5bdef51f41eb",
  "price_increase_percent": 20
}'

Request body

Expand this| Collapse this

hash String required

The unique rate ID.

ℹ️

Get this value from the search_hash field of the calls:
Use this value within 6 hours after you have got the rate.
The minimum length is 1 character.
The maximum length is 256 characters.

price_increase_percent Int optional

The percentage by which the new price can be higher than the original price.

For example, if you send price_increase_percent=20 and the starting price is 1,000, the maximum allowed price for this pre-book call is 1,200.

If the value isn’t provided, the API will try to rebook with the same price or lower.

ℹ️

The minimum value is 0.
The maximum value is 100.

Response

Expand this| Collapse this

total_hotels Int

The total number of unique hotels.

changes Object

The rate price change information.

price_changed Boolean

Whether the rate price is changed or not.

hotels [Object]

The list of hotels and their rates.

id String

The unique hotel ID in the legacy string format.

ℹ️

Either this field or the hid field is required.

hid Int

The unique hotel ID in the new numeric format.

ℹ️

Each ID is an integer no longer than 10 digits.
We are gradually migrating all clients to use this format.

rates [Object]

The list of available hotel rates.

allotment Int

The number of rooms available for the rate.

amenities_data [String]

The room amenities list.

To get all available room amenities and their definitions, use the room_amenities field from the Retrieve hotel static data call.

any_residency Boolean

Whether the rate is allowed to be booked by the guest with any kind of residency or not.

Use it if you don’t collect the guests’ residency.

book_hash String

The unique rate ID used to identify the selected rate.

ℹ️

Use this value in the book_hash field of the Create booking process call.
The value lifetime is 6 hours after you have got the rate from the search results.

daily_prices [String]

The list of daily rate prices breakdown in the request currency.

deposit Object

The deposit information of the order.

Has a value if the rate payment_types.type field has the hotel value.

amount String

The deposit amount.

currency_code String

The deposit amount currency code. Is the same as the charged (hotel) currency code.

is_refundable Boolean

Whether the deposit is refundable or not.

match_hash String

The match_hash field of the rate from the call made by the SERP mechanism.

Use this field if you are:

Showing rates to the users from the call made by the SERP mechanism.
Making a booking from these rates.
Using this call response as actual data on the rate.
Using this call response to actualize the exact rate from the calls made by the SERP mechanism.

Usage of this field can help the ETG collect analytics for SERP-HP matching.

meal String

deprecated

⚠️

Use the meal_data field instead.

The meal type.

If there is no meal type provided by the rate source, the nomeal value is returned.

To get all available meals and their definitions, use the meals field from the Retrieve hotel static data call.

meal_data Object

The rate meals information.

value String

The meal type in the rate.

To get all available meal types and their definitions, use the meals field from the Retrieve hotel static data call.

Has the nomeal value if no meal type is provided.

has_breakfast Boolean

Whether breakfast is included to the rate or not.

no_child_meal Boolean

Whether the children meal is absent in the rate or not.

no_show Object

The no-show penalty information.

amount String

The no-show penalty amount.

currency_code String

The no-show penalty amount currency code. Is the same as the charged (hotel) currency code.

from_time String

The time in the hotel timezone from which amount would be charged for the no-show penalty in the HH:MM:SS format.

payment_options Object

The accepted payment options with the specified amount to be charged.

For a booking, this amount in the requested currency should be paid.

payment_types String

The list with accepted payment options.

amount String

The amount to be charged for the booking in the contract currency code.

currency_code String

The amount currency code. Is the same as the charged (contract) currency code.

by String

Whether the booking can be paid by a card or not.

cancellation_penalties String

The cancellation rules and commission information.

free_cancellation_before String

The date and time when the free cancellation policy expires.

Has the null value, if there is no free cancellation.

The timezone is in UTC±0.

policies String

The cancellation policies breakdown by periods.

amount_charge String

The cancellation penalty amount in the contract currency.

amount_show String

The cancellation penalty amount in the request currency.

commission_info [Object]

The commission information.

charge [Object]

The commission information in the charge (contract) currency.

amount_commission String

The commission amount.

amount_gross String

The gross price.

amount_net String

The net price.

show [Object]

The commission information in the requested currency.

amount_commission String

The commission amount.

amount_gross String

The gross price.

amount_net String

The net price.

end_at String

The date and time when this cancellation policy expires.

Has the null value, if it is in the time from the start_at field value till check-in.

If the start_at and end_at fields have the null value, this particular cancellation policy:

Has no time restrictions.
Is in effect all the time.

The timezone is in UTC±0.

start_at String

The date and time when this cancellation policy takes effect.

Has the null value, if it is in effect till the end_at field value.

The timezone is in UTC±0.

commission_info [Object]

The commission information.

charge [Object]

The commission information in the charge (contract) currency.

amount_commission String

The commission amount.

amount_gross String

The gross price.

amount_net String

The net price.

show [Object]

The commission information in the requested currency.

amount_commission String

The commission amount.

amount_gross String

The gross price.

amount_net String

The net price.

is_need_credit_card_data Boolean

Whether the credit card information is needed or not.

is_need_cvc Boolean

Whether the CVC is needed or not.

show_amount String

The rate price in the request currency code of this object show_currency_code field value.

Isn’t necessarily the sum in the charged or payment currency code.

show_currency_code String

The currency code in the request body.

recommended_price String

⚠️

This parameter is currently under development and will be available later. It can be ignored at the moment.

The price below which the rate can’t be sold on B2C website.

amount String

The deposit amount.

currency_code String

The deposit amount currency code. Is the same as the charged (hotel) currency code.

show_amount String

The rate price in the request currency code of this object show_currency_code field value.

Isn’t necessarily the sum in the charged or payment currency code.

show_currency_code String

The request currency code.

Isn’t necessarily in the charged or payment currency code.

tax_data Object

The tax information.

taxes Object

The taxes list.

amount String

The tax amount.

currency_code String

The tax amount currency code in the ISO 4217 format.

ℹ️

The length is 3 characters.
The possible values:
- AED.
- AFN.
- ALL.
- AMD.
- ANG.
- AOA.
- ARS.
- AUD.
- AWG.
- AZN.
- BAM.
- BBD.
- BDT.
- BGN.
- BHD.
- BIF.
- BMD.
- BND.
- BOB.
- BOV.
- BRL.
- BSD.
- BTN.
- BWP.
- BYR.
- BYN.
- BZD.
- CAD.
- CDF.
- CHE.
- CHF.
- CHW.
- CLF.
- CLP.
- CNY.
- COP.
- COU.
- CRC.
- CUC.
- CUP.
- CVE.
- CZK.
- DJF.
- DKK.
- DOP.
- DZD.
- EGP.
- ERN.
- ETB.
- EUR.
- FJD.
- FKP.
- GBP.
- GEL.
- GHS.
- GIP.
- GMD.
- GNF.
- GTQ.
- GYD.
- HKD.
- HNL.
- HRK.
- HTG.
- HUF.
- IDR.
- ILS.
- INR.
- IQD.
- IRR.
- ISK.
- JMD.
- JOD.
- JPY.
- KES.
- KGS.
- KHR.
- KMF.
- KPW.
- KRW.
- KWD.
- KYD.
- KZT.
- LAK.
- LBP.
- LKR.
- LRD.
- LSL.
- LTL.
- LVL.
- LYD.
- MAD.
- MDL.
- MGA.
- MKD.
- MMK.
- MNT.
- MOP.
- MRO.
- MUR.
- MVR.
- MWK.
- MXN.
- MXV.
- MYR.
- MZN.
- NAD.
- NGN.
- NIO.
- NOK.
- NPR.
- NZD.
- OMR.
- PAB.
- PEN.
- PGK.
- PHP.
- PKR.
- PLN.
- PYG.
- QAR.
- RON.
- RSD.
- RUB.
- RWF.
- SAR.
- SBD.
- SCR.
- SDG.
- SEK.
- SGD.
- SHP.
- SLL.
- SOS.
- SRD.
- SSP.
- STD.
- SVC.
- SYP.
- SZL.
- THB.
- TJS.
- TMT.
- TND.
- TOP.
- TRY.
- TTD.
- TWD.
- TZS.
- UAH.
- UGX.
- USD.
- USN.
- USS.
- UYI.
- UYU.
- UZS.
- VEF.
- VND.
- VUV.
- WST.
- XAF.
- XAG.
- XAU.
- XBA.
- XBB.
- XBC.
- XBD.
- XCD.
- XDR.
- XFU.
- XOF.
- XPD.
- XPF.
- XPT.
- XSU.
- XTS.
- XUA.
- YER.
- ZAR.
- ZMW.
- ZWL.

included_by_supplier Boolean

Whether the tax is included by the supplier or not.

When it has:

The false value, the tax is supposed to be paid at the hotel in this object currency.
The true value, the tax is included in the price.

name String

The ETG tax ID.

To get all available tax IDs and their definitions, use the taxes field from the Retrieve hotel static data call.

type String

The payment type.

ℹ️

The possible values:
- now. Use it to allow the user to pay for the booking via the ETG payment system:
  1. Request the Create booking process call and get the card details.
  2. Request the Create credit card token call with the card details.
- deposit. Use it to allow you to charge the user bank card for the booking by yourself:
  1. You need to keep your ETG deposit sufficient. To increase funds, contact your account manager.
  2. The user makes a booking.
  3. You charge the user bank card.
  4. The ETG writes funds from your deposit by themselves during the reporting period.
  Every payment goes under a credit limit for the deposit.

vat_data Object

The rate VAT information.

amount String

The VAT amount.

applied Boolean

Whether the VAT is applied or not.

currency_code String

The amount currency code in the ISO 4217 format.

ℹ️

The length is 3 characters.
The possible values:
- AED.
- AFN.
- ALL.
- AMD.
- ANG.
- AOA.
- ARS.
- AUD.
- AWG.
- AZN.
- BAM.
- BBD.
- BDT.
- BGN.
- BHD.
- BIF.
- BMD.
- BND.
- BOB.
- BOV.
- BRL.
- BSD.
- BTN.
- BWP.
- BYR.
- BYN.
- BZD.
- CAD.
- CDF.
- CHE.
- CHF.
- CHW.
- CLF.
- CLP.
- CNY.
- COP.
- COU.
- CRC.
- CUC.
- CUP.
- CVE.
- CZK.
- DJF.
- DKK.
- DOP.
- DZD.
- EGP.
- ERN.
- ETB.
- EUR.
- FJD.
- FKP.
- GBP.
- GEL.
- GHS.
- GIP.
- GMD.
- GNF.
- GTQ.
- GYD.
- HKD.
- HNL.
- HRK.
- HTG.
- HUF.
- IDR.
- ILS.
- INR.
- IQD.
- IRR.
- ISK.
- JMD.
- JOD.
- JPY.
- KES.
- KGS.
- KHR.
- KMF.
- KPW.
- KRW.
- KWD.
- KYD.
- KZT.
- LAK.
- LBP.
- LKR.
- LRD.
- LSL.
- LTL.
- LVL.
- LYD.
- MAD.
- MDL.
- MGA.
- MKD.
- MMK.
- MNT.
- MOP.
- MRO.
- MUR.
- MVR.
- MWK.
- MXN.
- MXV.
- MYR.
- MZN.
- NAD.
- NGN.
- NIO.
- NOK.
- NPR.
- NZD.
- OMR.
- PAB.
- PEN.
- PGK.
- PHP.
- PKR.
- PLN.
- PYG.
- QAR.
- RON.
- RSD.
- RUB.
- RWF.
- SAR.
- SBD.
- SCR.
- SDG.
- SEK.
- SGD.
- SHP.
- SLL.
- SOS.
- SRD.
- SSP.
- STD.
- SVC.
- SYP.
- SZL.
- THB.
- TJS.
- TMT.
- TND.
- TOP.
- TRY.
- TTD.
- TWD.
- TZS.
- UAH.
- UGX.
- USD.
- USN.
- USS.
- UYI.
- UYU.
- UZS.
- VEF.
- VND.
- VUV.
- WST.
- XAF.
- XAG.
- XAU.
- XBA.
- XBB.
- XBC.
- XBD.
- XCD.
- XDR.
- XFU.
- XOF.
- XPD.
- XPF.
- XPT.
- XSU.
- XTS.
- XUA.
- YER.
- ZAR.
- ZMW.
- ZWL.

included Boolean

Whether the VAT is included or not.

value Float

deprecated

The VAT amount in the currency of this object currency_code field value.

bar_rate_price_data Object

Contains information about the BAR (Best Available Rate), which is the lowest publicly available rate for a hotel room.

ℹ️

This field is available only upon request. Please contact your account manager if you need access to this data.

amount String

The BAR price value. It represents the lowest publicly available price for a room.

currency_code String

Currency of the BAR price.

rg_ext Object

The hotel room type.

Use this field to get extra data on the room from the hotel static data. For example, room images, descriptions.

balcony Int

Whether there is a balcony or not.

ℹ️

The possible values:

0 — no balcony.
1 — a balcony.

bathroom Int

The room bathroom information.

ℹ️

The possible values:

0 — undefined.
1 — a shared bathroom.
2 — a private bathroom.
3 — an external private bathroom.

bedding Int

The room bedding information.

ℹ️

The possible values:

0 — undefined.
1 — a bunk bed.
2 — a single bed.
3 — a double bed.
4 — a twin bed.
7 — multiple beds.

bedrooms Int

The bedroom number.

ℹ️

The possible values:

0 — undefined.
1 — 1 bedroom.
2 — 2 bedrooms.
3 — 3 bedrooms.
4 — 4 bedrooms.
5 — 5 bedrooms.
6 — 6 bedrooms.

capacity Int

The maximum number of main bed places without additional charges and excluding extra beds, cots, etc.

ℹ️

The possible values:

0 — undefined.
1 — single.
2 — double.
3 — triple.
4 — quadruple.
5 — quintuple.
6 — sextuplet.

class Int

The room class information.

ℹ️

The possible values:

0 — run of house.
1 — dorm.
2 — capsule.
3 — room.
4 — junior suite.
5 — suite.
6 — apartment.
7 — studio.
8 — villa.
9 — cottage.
17 — bungalow.
18 — chalet.
19 — camping.
20 — tent.

club Int

Whether it is a club room or not.

ℹ️

The possible values:

0 — not a club room.
1 — a club room.

family Int

Whether it is a family room or not.

ℹ️

The possible values:

0 — not a family room.
1 — a family room.

floor Int

The room floor Information.

ℹ️

The possible values:

0 — undefined.
1 — a penthouse floor.
2 — a duplex floor.
3 — a basement floor.
4 — an attic floor.

quality Int

The room quality information.

ℹ️

The possible values:

0 — undefined.
1 — economy.
2 — standard.
3 — comfort.
4 — business.
5 — superior.
6 — deluxe.
7 — premier.
8 — executive.
9 — presidential.
17 — premium.
18 — classic.
19 — ambassador.
20 — grand.
21 — luxury.
22 — platinum.
23 — prestige.
24 — privilege.
25 — royal.

sex Int

The room gender restrictions.

ℹ️

The possible values:

0 — undefined.
1 — male.
2 — female.
3 — mixed.

view Int

The room view information.

ℹ️

The possible values:

0 — undefined.
1 — bay view.
2 — bosphorus view.
3 — burj-khalifa view.
4 — canal view.
5 — city view.
6 — courtyard view.
7 — dubai-marina view.
8 — garden view.
9 — golf view.
17 — harbour view.
18 — inland view.
19 — kremlin view.
20 — lake view.
21 — land view.
22 — mountain view.
23 — ocean view.
24 — panoramic view.
25 — park view.
26 — partial-ocean view.
27 — partial-sea view.
28 — partial view.
29 — pool view.
30 — river view.
31 — sea view.
32 — sheikh-zayed view.
33 — street view.
34 — sunrise view.
35 — sunset view.
36 — water view.
37 — with view.
38 — beachfront.
39 — ocean front.
40 — sea front.

room_data_trans Object

The room information in the request language.

bathroom String

The room bathroom information.

Has the null value, if it is a private bathroom.

bedding_type String

The room bedding information.

main_name String

The room name.

main_room_type String

The room type.

misc_room_type String

The room additional information.

legal_info Object

The hotel and service provider legal information.

ℹ️

The information provided depends on the supplier of the specific rate.

Has the value different from null for only countries where it is mandatory to have this information.

Has the null value for the calls made by the SERP mechanism.

hotel Object

The hotel legal information.

name String

The hotel legal name.

address String

The hotel legal address.

taxpayer_number String

The Taxpayer Personal Identification Number (INN) of the hotel.

ℹ️

The length is 10 characters.

state_registration_number String

The State Registration Number for Companies (OGRN) of the hotel.

ℹ️

The length is 13 characters.

work_time String

The hotel legal address working hours.

provider Object

The service provider legal information.

name String

The service provider legal name.

address String

The service provider legal address.

taxpayer_number String

The Taxpayer Personal Identification Number (INN) of the service provider.

ℹ️

The length is 10 characters.

state_registration_number String

The State Registration Number for Companies (OGRN) of the service provider.

ℹ️

The length is 13 characters.

room_name String

The room name in the request language.

room_name_info Object

The optional object that may help to resolve certain matching problems. To get access to the object, contact your account manager.

sell_price_limits Object

Information on the restrictions on the final selling price for the client.

ℹ️

This field is available only upon request. Please contact your account manager if you need access to this data.

If not null, the final selling price should be:

Within the min_price and max_price field values.
In the search currency.

min_price String

The minimum final selling price for the client in the search currency.

max_price String

The maximum final selling price for the client in the search currency.

serp_filters [String]

The list of hotel amenities.

Response example

{
  "data": {
    "hotels": [
      {
        "id": "stidio_muzeinaya_apartment",
        "hid": 6838886,
        "rates": [
          {
            "book_hash": "p-d27e97a3-249e-4e40-893f-5bdef51f41eb",
            "match_hash": "m-bc4f2153-0547-5fc9-9255-d45fd8ce016c",
            "daily_prices": [
              "92.59"
            ],
            "meal": "nomeal",
            "meal_data": {
              "value": "nomeal",
              "has_breakfast": false,
              "no_child_meal": true
            },
            "payment_options": {
              "payment_types": [
                {
                  "amount": "108.00",
                  "show_amount": "92.59",
                  "currency_code": "USD",
                  "show_currency_code": "EUR",
                  "by": null,
                  "is_need_credit_card_data": false,
                  "is_need_cvc": false,
                  "type": "deposit",
                  "vat_data": {
                    "included": false,
                    "applied": false,
                    "amount": "0.00",
                    "currency_code": "USD",
                    "value": "0.00"
                  },
                  "tax_data": {},
                  "perks": {},
                  "commission_info": {
                    "show": {
                      "amount_gross": "92.59",
                      "amount_net": "92.59",
                      "amount_commission": "0.00"
                    },
                    "charge": {
                      "amount_gross": "108.00",
                      "amount_net": "108.00",
                      "amount_commission": "0.00"
                    }
                  },
                  "cancellation_penalties": {
                    "policies": [
                      {
                        "start_at": null,
                        "end_at": null,
                        "amount_charge": "108.00",
                        "amount_show": "92.59",
                        "commission_info": {
                          "show": {
                            "amount_gross": "102.88",
                            "amount_net": "92.59",
                            "amount_commission": "10.29"
                          },
                          "charge": {
                            "amount_gross": "120.00",
                            "amount_net": "108.00",
                            "amount_commission": "12.00"
                          }
                        }
                      }
                    ],
                    "free_cancellation_before": null
                  },
                  "recommended_price": null
                }
              ]
            },
            "bar_rate_price_data": null,
            "rg_ext": {
              "class": 6,
              "quality": 0,
              "sex": 0,
              "bathroom": 2,
              "bedding": 3,
              "family": 0,
              "capacity": 2,
              "club": 0,
              "bedrooms": 0,
              "balcony": 0,
              "view": 0,
              "floor": 0
            },
            "room_name": "Double Apartment",
            "room_name_info": null,
            "serp_filters": [
              "has_bathroom"
            ],
            "sell_price_limits": null,
            "allotment": 2,
            "amenities_data": [
              "private-bathroom"
            ],
            "any_residency": true,
            "deposit": null,
            "no_show": {
              "amount": "0.00",
              "currency_code": "USD",
              "from_time": "00:00:00"
            },
            "room_data_trans": null,
            "legal_info": null
          }
        ],
        "bar_price_data": null
      }
    ],
    "changes": {
      "price_changed": false
    }
  },
  "debug": {
    "api_endpoint": {
      "endpoint": "api/b2b/v3/serp/prebook",
      "is_active": true,
      "is_limited": true,
      "remaining": 99,
      "requests_number": 100,
      "reset": "2025-09-17T08:37:20",
      "seconds_number": 10
    },
    "request": {
      "hash": "sr-d27e97a3-249e-4e40-893f-5bdef51f41eb",
      "price_increase_percent": 20
    },
    "method": "POST",
    "real_ip": "10.96.90.22",
    "request_id": "536cc60b9dda26ba13765893817fc30d",
    "key_id": 8,
    "api_key_id": 8,
    "utcnow": "2025-09-17T08:37:15.456850"
  },
  "status": "ok",
  "error": null
}

Errors

The error field has the value specified in the headers below.

`no_available_rates`

⚠️

The error isn’t supported yet.

The rate with the price_increase_percent field value isn’t found. Try to change the value.

`rate_not_found`

The rate with the hash field value isn’t found.
The hash field value has expired.

Send another search request and change the hash field value.

`invalid_params`

The hash field is required.
The hash field value is incorrect.
The price_increase_percent field value is less than 0.

`prebook_from_serp_disabled`

There is no permission to use this call for this contract. Contact the API support team.

`contract_mismatch`

The pre-book contract differs from the rate contract. They should be the same.

`timeout`, `unknown`, and `5xx`

If you get errors timeout, unknown, or the 5хх status code from this call:

Make another request with a new partner_order_id.
The number of calls should be limited to 10.
If you get this error more than 10 times in a row, the issue is probably in automatically changed settings of your contract. Contact your account manager to resolve the issue. Otherwise, the ETG has temporary technical issues.

Prebook rate from search step

Sandbox limitations

Response

Errors

Request example

Request body

Response

Response example

Errors

no_available_rates

rate_not_found

invalid_params

prebook_from_serp_disabled

contract_mismatch

timeout, unknown, and 5xx

`no_available_rates`

`rate_not_found`

`invalid_params`

`prebook_from_serp_disabled`

`contract_mismatch`

`timeout`, `unknown`, and `5xx`