Errors
Error fields
The debug response field has information on your error.
{
"data": null,
"debug": {
"api_endpoint": {
"endpoint": "api/b2b/v3/hotel/info/",
"is_active": true,
"is_limited": true,
"remaining": 9,
"requests_number": 10,
"reset": "2018-08-16T12:12:37",
"seconds_number": 1
},
"api_key_id": 1304,
"method": "GET",
"real_ip": "62.76.100.3",
"request_id": "68c1141361db8c82835ea268486d7c6f",
"utcnow": "2018-08-16T12:12:36.328390"
},
"error": "decoding_json",
"status": "error"
}400
Invalid parameters
The error occurs if all required data isn’t passed. Check the validation_error field and pass the required data.
{
"data": null,
"debug": {
"api_endpoint": {
"endpoint": "api/b2b/v3/hotel/order/info/",
"is_active": true,
"is_limited": true,
"remaining": 9,
"requests_number": 10,
"reset": "2018-08-23T09:59:38",
"seconds_number": 1
},
"api_key_id": 1304,
"method": "POST",
"real_ip": "52.29.104.100",
"request_id": "7f4937bdabe8bb13d4980dcd77a16117",
"utcnow": "2018-08-23T09:59:37.495757",
"validation_error": "value \"page_number\" is required but None"
},
"error": "invalid_params",
"status": "error"
}Not allowed host
The error occurs if it is forbidden to request your host or IP.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "7b76e52a742f714e6686761fab48cfa3",
"utcnow": "2018-08-23T11:31:44.235203"
},
"error": "not_allowed_host",
"status": "error"
}Unexpected method
The error occurs if the request was made using an unsupported HTTP method. Use the POST and GET methods instead.
{
"data": null,
"debug": {
"api_key_id": 1304,
"real_ip": "52.29.104.100",
"request_id": "19925f65c2763212bbe37294178b6fa6",
"utcnow": "2018-08-23T09:56:37.677774"
},
"error": "unexpected_method",
"status": "error"
}402
Overdue debt
The error occurs if you have an overdue debt.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "36f4a2ae479cc0eba8e3ddf7d09bba14",
"utcnow": "2018-08-23T10:11:08.045023"
},
"error": "overdue_debt",
"status": "error"
}403
Authorization header
The error occurs if the request:
- Has no authorization header.
- Has invalid data in the authorization header.
The error response field can have the following values:
no_auth_header.invalid_auth_header.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "563c919d77000963a4ef9ade0988b21b",
"utcnow": "2018-08-23T10:03:28.794712"
},
"error": "no_auth_header",
"status": "error"
}Endpoint is not found
The error occurs if you don’t have permission to use the call.
{
"data": null,
"debug": {
"api_key_id": 1775,
"method": "POST",
"real_ip": "10.11.0.23",
"request_id": "45141c733a1f4d534a0518c513d3641b",
"status": 403,
"utcnow": "2018-08-14T12:51:58.715639"
},
"error": "endpoint_not_found",
"status": "error"
}Incorrect API credentials or no permission to use endpoint
The error occurs if:
- You have used incorrect API credentials
- You don’t have permission to use the API.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "e6ff36a9e635825743e7ded8c05739a0",
"utcnow": "2018-08-23T09:34:43.673713"
},
"error": "incorrect_credentials",
"status": "error"
}Not allowed
The error occurs if your API key doesn’t have permission to use this API call.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "7b76e52a742f714e6686761fab48cfa3",
"utcnow": "2018-08-23T11:31:44.235203"
},
"error": "not_allowed",
"status": "error"
}Endpoint is not active
The error occurs if the endpoint is deactivated.
{
"data": null,
"debug": {
"api_endpoint": {
"endpoint": "api/b2b/v3/hotel/info/",
"is_active": false,
"is_limited": true,
"requests_number": 1,
"seconds_number": 20
},
"api_key_id": 496,
"method": "GET",
"real_ip": "10.11.0.23",
"request_id": "61c015d15d325f0bb945db5d027fc35c",
"utcnow": "2018-08-16T12:38:38.481018"
},
"error": "endpoint_not_active",
"status": "error"
}429
Limit is exceeded
The error occurs if you have exceeded the number of requests for an endpoint.
{
"data": null,
"debug": {
"api_endpoint": {
"endpoint": "api/b2b/v3/hotel/info/",
"is_active": true,
"is_limited": true,
"remaining": -1,
"requests_number": 1,
"reset": "2018-08-16T12:32:40",
"seconds_number": 20
},
"api_key_id": 496,
"method": "GET",
"real_ip": "10.11.0.23",
"request_id": "8dd3efd24bdd6a9272770936e5108f8c",
"utcnow": "2018-08-16T12:32:26.161565"
},
"error": "endpoint_exceeded_limit",
"status": "error"
}Endpoint is locked
The error occurs if you try to request with the same value of the partner_order_id field more than once at the same time.
{
"data": null,
"debug": {
"real_ip": "52.29.104.100",
"request_id": "2c2264a2f3f64b9032624e99ddd49976",
"utcnow": "2018-08-23T11:43:27.101799"
},
"error": "lock",
"status": "error"
}5xx
Errors with HTTP status code 5xx may be returned. For example, because of the Emerging Travel Group services’ timeout. In this case, the request should be sent again and the number of recurrent identical requests must be limited.
In the case of the Order Booking Form (B2B, Affiliate, Order Booking Finish (B2B, Affiliate)), and Order Booking Finish Status (B2B, Affiliate) calls, use the recommendations left in the call descriptions.
Example of unknown error
The error occurs if something else has gone wrong.
{
"data": null,
"debug": null,
"error": "unknown",
"status": "error"
}